Please review this list to see if there is an answer to your question. In addition, please consult our customer service team if there is confusion, or simply pick up your phone and we can talk our li-ion battery Design Project.
Company Information
Product Design
Quality and Production
- Q: Are your factory or trading company?
- A: We are professional lithium polymer battery manufacturer and supplier based in china. We provide all kinds of OEM/ODM services for clients all around the world. About 75% of our batteries are shipped abroad.
- Q: What quality system do you have for your company?
- A: We are ISO9001 certified company.
- Q: Can you show me your products certificates, are there in compliant with the new REACH? how can i get the certificates?
- A: Yes, all of our products are made in compliant with CE RoHS FCC and REACH, you can get them from the site or from our sales team.
- Q: We want to find Lifepo4 Battery partner, Can you do it from scratch?
- A: Yes,we are your one-stop battery solution partner. A strong R&D team provides you with the most optimized battery supporting program and stable, reliable, safe and environmentally friendly lithium battery products.
- Q: I know nothing about batteries, can you guide me what should I do?
- A: Drop us messege and our sales team will show you how to design your batteries. Just a messege or a call and we make it together.
- Q: Can we get some Battery samples for test?
- A: Sure, Battery Samples are always available for you, but the sample cost and freight cost should be paid.
- Q: How do we place an sample order?
- A: Please kindly send us your battery requirement
1 battery discharging current
2 battery capacity
3 battery dimension
4 potential bulk order quantity and we will find the most suitable solution for you, you can then pay us by PayPal or Credit card.
- Q: How about your lead time, and especially when can i get the goods after i make payment?
- A: Lead Time for samples is about 10 days and bulk order around 12-35 days depending on the order quantity and our order on schedule.
- Q: What is the lead time for mass production?
- A: It depends on the actual situation: if with stock, the lead time will be 7~10 days.
If without stock, that will depend on your order quantity, usually within 15-35 days.
- Q: Are the batteries GRADE-A,Brand NEW?
- A:Yes, all batteries are Brand new.
- Q: Do you test all your batteries before delivery?
- A: Yes, we have 100% test before delivery.
- Q: What certificates do u have for your lithium batteries?
- A: The company’s products have passed UN38.3, MSDS, CE, ROHS, UL and other international and domestic third-party authority certification.
- Q: What is your MOQ?
- A: There is no MOQ of all of our batteries. but there is prcing difference for different quantity.
- Q: What’s the delivery time?
- A: Average Lead Time: Peak season lead time: 3-4 months, Off season lead time: 1-2months
- Q: Can I track my shipment?
- A: Yes, we will send you the tracking No. after your batteries are shipped.
- Q: Can you make customized batteries?
- A: Yes, we can custom lipo battery as per your design. Mainly like follows
1 Custom battery dimension
2 Custom battery capacity
3 Custom battery shape, like Curved Battery, Round Battery, D Shape Battery
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Հեռ՝ +86-139 2512 8542
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